Computer Telephony Integration

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07/10/2008
new website launched
we have launched our new website this week
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19/01/2009
Midland Telecom Partner with NEC
Midland Telecom partner with NEC for their Univerge 360 unified comms solution
...read more

02/04/2009
What Recession?
Midland Telecom kick on!!
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15/07/2009
Midland Telecom deploy global NEC solution for Red Prairie
Midland Telecom have just completed a global 6 site VOIP NEC solution for market leaders Red Prairie. With 6 sites in total spanning over 450 extensions we are very happy with the deployment, and management of their Lines and Calls network services being an addition also.
...read more

01/08/2009
Midland telecom e Shop Opens for business
Midland Telecom have teamed up with Nimans/Rocom to develop and launch their new E shop. www.midlandtelecomshop.co.uk
...read more

>> View all news

SmartConnect and SmartConnect Enterprise create the link
between your business databases and your customer-facing
teams and are the key to intelligent call handling. They are
scalable solutions that make economic sense for businesses
with anything from one to 1000s of telephone system operators.

Fully integrated with all the leading business applications,
the SmartConnect applications ensure that your staff have
as much information about who they are about to talk to as
possible, with records popping on screen in front of them
instantly. Because they are fully integrated with your business
databases, your staff can update records in real time.
SmartConnect applications work seamlessly alongside your
existing business records and do not require you to change
the way your data is organised because they can search
multiple databases simultaneously. They are quick and easy
to install, set up and use.

Click here for a brochure on the Oak telecoms Comms Suite 09

Click here for the Oak telecom Smart Apps Brochure