OpenScape unified communications
OpenScape makes communication simple
OpenScape is at the heart of Siemens’ open unified communications portfolio. On-demand access to people and information speeds up decision-making and reduces process latency. Speed is what allows businesses to be first to respond to the customer, bringing products to market, act on unique opportunities, and recover from threats and difficulties. OpenScape enables presence-based, real-time communications.
It's a way of unifying all your communications into a simple, seamless experience.
What makes it unique?
OpenScape is Open, Complete and Flexible:
Open –OpenScape has an open architecture. It can easily integrate with your existing environment, providing secure and value enhanced technology investments.
Complete –OpenScape is comprehensive and feature-rich and provides real-time access to people and information. It enables communications to be “completed” efficiently and quickly.
Flexible –Because it is open and complete, it enables easier deployment and integration into business processes. The flexibility of the solution enables personal, workgroup, and enterprise productivity enhancements, while in the office or traveling, from whatever media or device you choose.
Why do I need it?
Every day your business deals with time to market, ability to execute, customer satisfaction, responsiveness, profitability, business agility, process effectiveness and the competition. Your business relies on mission-critical real-time communications, especially for intensive processes for sales, service, finance, R&D, and supply chain.
Your employees need to improve process execution, reduce communication friction, latency and overload, and they must collaborate effectively, from wherever they are.
How will it add value?
OpenScape enables seamless, intuitive, efficient communications, delivering higher levels of personal, workgroup and enterprise productivity.
Personal productivity is improved when your employees can be reached from anywhere, anytime from any device; be more responsive to your customers; and stay productive while mobile.
Workgroup productivity is improved by enabling your teams to collaborate more effectively, which accelerates knowledge access, and reduces conferencing and travel costs.
Enterprise productivity is improved when you streamline business processes and workflows; speed up business responsiveness and decision making; which results in improved competitiveness.
What are the benefits?
Cost reduction. Cost savings experienced with OpenScape are in the areas of audio and web conferencing service fees, mobile phone service fees, and travel costs.
Productivity gains. Reduction in communication volume and friction enables individuals, teams and enterprises to be more productive. Time typically spent attempting to communicate and respond to messages is greatly reduced and can be used to focus on core job tasks and other revenue-generating activities.
Accelerated business responsiveness. OpenScape enables a greatly expedited communication process, where information and ideas can be exchanged quickly and efficiently.
Team collaboration enablement. OpenScape is rich with team collaboration tools that enable planned and spontaneous exchanges of ideas and information in a media-rich context which might include audio, video, web and document sharing.
Enhanced personal performance. OpenScape not only expedites communications but also gives users control over how, when, and with whom they communicate. Control over communications gives uses control over their workday and the opportunity to organize their workday for increased job performance.
It integrates seamlessly into your existing infrastructure
By harnessing genuine open standards OpenScape seamlessly integrates into your current infrastructure, helping to exploit and maximize your investments. Your employees can use any existing device to communicate: laptop or web conferencing, mobile phone, home phone, secure instant messaging—via wireline or wireless. It supports enterprises with IBM and Microsoft environments. A PBX is not required to run OpenScape but any PBX will work. OpenScape, whether deployed as a hosted service or on-premise, has the open standards Software Development Kit to integrate into business applications or email clients used by your business today. Even if all the applications you use are purchased as a monthly service, OpenScape can be integrated.
