Many clients now need to audit their companies in and outbound call traffic. This can be for many reasons, cost, trouble shooting, performance
analysis or simply the ’‘Big Brother’’ deterrent.
This software is called Call Management software, or commonly known as ‘Call Logging’.
The software sits on a pc that is connected to the
telephone system and gives a very detailed analysis of all in and outbound call traffic.
This information can then be presented in graph, chart or simply figures format. Management reports can be set up and automatically produced on set
intervals. these can either be saved, printed or emailed to the desired destination.
There are many products on the market today, we have chosen the 3 market leaders for our portfolio. Please click on the links for them below for details
on the products they offer, graph and chart illustrations and brochure downloads. Or simply contact us for a quotation.