Midland Telecom Networks are a total solutions provider of data and voice services to the business world. Based close to Birmingham city centre since the conception of our group in 1986. 

We have developed a consistently high reputation for deploying complex data and voice Solution’s both from our customers and our Strategic partners achieving many awards along the way.

The group consists of 4 companies, Midland Telecom Limited who are the sales arm, Midland Telecom Networks are the I.T and data division, Midland Telecom Services Limited who implement and control the operations and maintenance of our voice products and Midland TML Ltd, whom complete our portfolio with their BT Wholesale Partnership, allowing us to offer Lines, Calls, mobile, hosted solutions and Data Services, thus ensuring that we can offer a true ‘One Stop Shop’ solution to all our current and future customers.

Midland Telecom Networks Limited in conjunction with its three associated companies Midland Telecom Services Limited, Midland Telecom and Midland TML Limited offer a wide range of products and services designed to meet all of your business requirements.  We offer a true ‘One Stop Shop’ where we will design the solution for you, manage and process the order, liaise with network providers and any other strategic partners that the customers may have on site through to installing the system including training and then on supporting the solution for you to high industry standards.

We are renowned in our industry as an innovative, reliable company who have intimate synergy with their Partners and customers and are able to offer sales and support expertise in up to 8 different manufacturer’s, enabling us to offer best advice to our customers.

We have considerable expertise in high-tech solutions including Voice Over IP and SIP technologies, having implemented over 300 Multi Site operations across the country utilising the latest protocols, in a variety of different ways. Our current customer base includes clients who utilise everything from a small Local Area Network, to Multi-Site Private Networks, incorporating VOIP, SIP, Unified Messaging, Servers, DECT, WiFi, Wireless LAN, CTI, call centre technology and call management software. Backed by world leading manufacturers you can feel comfortable that we can help you achieve your data and networking goals.

We have been commended by our partners regularly since our conception, having been awarded several high profile awards. Our Services have nationwide coverage with a 4 hour response for major faults. We also operate remote diagnostics, enabling us to re-program and fix most issues without the need to visit you. This reduces your Down Time, and ensures that if we do need to visit you, we know what the fault is. In a lot cases we install this same software on our customers sites, so that you can self administer your system. Support calls can be logged via email, telephone or our web-site.  Calls can also be monitored and tracked via our web-site, and you will get regular contact to ensure you are fully updated of progress.

We are able to offer discounted data Services, lines, Calls and via our BT Wholesale Partnership. We are highly competitive with up to 45 % discount on data services and calls with up to 17.5% discount on line rentals. This gives a real advantage in the market place, ensuring that you can benefit from the very best in products and services without breaking the bank.



Ongoing Support & Services

 

Midland Networks Business As Usual Support for Servers (BAU Server)

This is the first step of your support contract, and ensures your network runs smoothly.  We automatically install the latest Anti-Virus and Microsoft critical patch updates to keep your network protected.  We will remotely diagnose hardware/software faults and on-site visits to replace parts are all included. You can log and monitor support calls over the telephone or via our web-site.

Midland Networks BusinessAs Usual Support for Desktops(BAU Desktops)