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aiOffice SE continues Oak’s success in providing call management solutions to customers with varying budgets. aiOffice SE enables the user to get the most out of their telephone system by providing cost, response and traffic analysis of telephony calls through a modern and intuitive interface available via a web browser. By providing a range of statistics on telephony usage, customers can maximise efficiency and reduce costs through cost control measures. Management overhead can be reduced through automation of common tasks such as emailing of reports.
  • Modern and intuitive user interface
  • Comprehensive range of reports
  • Web reports is simple to install with no extra software required on the client computer
  • Powerful report scheduler that allows the automated delivery of reports by email to selected users
  • Comprehensive range of Carrier Costing Tables with regular updates
  • Easy remote access to web reports via the internet
  • Compatible with Windows XP Pro, Windows 2003, Windows 2000
  • Full Help Desk support, 24-hour cover on request
  • Full installation package included
  • Large range of selection criteria to allow reports to be customised to meet individual needs
  • Web Reports - Features include unlimited user configuration, a comprehensive range of graphical reports and user definable filters. Web Reports allows you to not only view reports based on your calls, but also for the entire company.
  • Full range of Carrier Costing Tables with regular updates
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aiOffice continues the tradition of excellence with a host of new features that enable the customer to get the most from their telephone system, to continually improve customer service, to keep call and telephone costs under control and to maximise the efficiency of telephone usage throughout the organisation. aioffice allows for the automation of most tasks thus minimising the management overhead but maximising its effective usage in every organisation.
  • Web Reports - Features include unlimited user configuration, a comprehensive range of graphical reports and user definable filters. Web Reports allows you to not only view reports based on your calls, but also for the entire company.
  • Modern and intuitive user interface
  • Comprehensive range of reports including Cost, Response, Traffic, and Account Codes in PDF, HTML, CSV and print formats
  • Large range of selection criteria to allow reports to be customised to meet individual needs
  • Powerful report scheduler that allows the automated delivery of reports by email to selected users
  • Real time monitor that displays calls in itemised and graphical format
  • Alarm system that identifies exceptional calls (over a certain cost, to a specified number, longer than a certain duration, from a specific extension etc) and either does a screen popup, email or SMS to highlight the call
  • Collection of CILE/SMDR information by IP across your LAN, serial connection to traditional switches, by CSV import or by ODBC connection to a switch call database
  • Full range of Carrier Costing Tables with regular updates
  • Help desk support including telephone, email, web, and remote diagnostics, with the option of 24-hour cover on request
  • Full installation package included
  • Compatible with Windows XP Pro, Windows 2000, Windows NT4
  • Remote access using the user friendly web interface with standalone web server for simple installation
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